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Privacy Policy

PRIVACY POLICY

In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation – GDPR), as well as applicable data protection regulations, users of this website are informed about the processing of their personal data.

1. Data Controller

The person responsible for the processing of personal data collected through this website is:

Dols Industrial de Peluquería, S.A. (hereinafter Termix Global)
CIF: A58463621
Registered office: Aragón 208-210, 5º5ª, 08011 Barcelona
Contact e-mail: customerservice@termix.net
Web domain: www.termixglobal.com

2. Purpose of data processing

The personal data provided by the user through the website will be processed by Termix Global for the following purposes:

a) Corporate contact form
Manage, attend and respond to requests for information, queries or requests received through the website contact form, especially those made by distributors, partners, professional clients or any other stakeholder interested in Termix Global’s activity.
The requests received will be managed internally by the Customer Service department.

b) Area “Careers” / Job Board
Manage the reception of applications sent by users and, where appropriate, include them in current or future selection processes, as well as contact candidates for the development of such processes.

c) Technical and functional management of the website
To ensure the proper functioning of the website, maintain the security of navigation, prevent misuse and manage technical incidents.

d) Navigation analysis (cookies)
In case of acceptance by the user, data derived from the use of cookies or similar technologies may be processed for analytical or statistical purposes, in accordance with the provisions of the Cookies Policy.

Type of data processed

Personal data that may be processed by Termix Global through the website includes:

  • Identification data: name and surname.
  • Contact information: e-mail, telephone.
  • Professional data: company, position, country.
  • Information included in inquiries or messages sent.
  • Academic and professional data, CV and work experience (in job applications).
  • Navigation and technical data (IP address, browser, device, cookies).

The user guarantees that the data provided are true, accurate and up to date.

4. Legitimacy of the treatment

The legal basis for the processing of personal data is:

  • The user’s consent, given when sending contact forms or applications.
  • Termix Global’s legitimate interest in fulfilling professional and corporate requests, as well as maintaining business relationships in the B2B field.
  • The application of pre-contractual measures, in the case of applications or selection processes.

The user may withdraw his consent at any time, without affecting the lawfulness of the processing previously carried out.

5. Data recipients

Personal data will not be disclosed to third parties, unless required by law.

However, the data may be accessed by certain suppliers who provide services to Termix Global and who act as data processors, such as web hosting services, technological tools, maintenance, e-mail, application management or support platforms.

In any case, Termix Global guarantees that these suppliers comply with the regulations in force and that there is a corresponding contract for the processing in accordance with the RGPD.

6. International data transfers

In the event that any of the suppliers used by Termix Global are located outside the European Economic Area, Termix Global will ensure that such international transfers are carried out in accordance with the legal mechanisms provided for in the GDPR, including, where applicable, standard contractual clauses approved by the European Commission or other appropriate safeguards.

7. Data retention period

Personal data will be kept for the time necessary to fulfill the purpose for which they were collected and, thereafter, for the legally required periods.

In particular:

  • The data sent through the contact form will be kept as long as the request is processed and, subsequently, for the time necessary to meet possible legal responsibilities.
  • The data sent through the Careers / Job Board section will be retained for a maximum period of 48 months, unless the user requests its deletion beforehand or expressly authorizes its retention for a longer period.
  • Data derived from the use of cookies will be retained as set forth in the Cookie Policy.

8. User rights

The user may exercise the following rights regarding data protection:

  • Right of access to your personal data.
  • Right to rectify inaccurate data.
  • Right of deletion (“right to be forgotten”).
  • Right to object to the processing.
  • Right to limitation of processing.
  • Right to data portability.
  • Right to withdraw consent at any time.

To exercise these rights, the user may send a written request to the e-mail address indicated in the “Data Controller” section, attaching a copy of a document proving his or her identity.

The user may also file a complaint with the competent supervisory authority, in particular with the Spanish Data Protection Agency (AEPD) through its website: www.aepd.es.

9. Security measures

Termix Global applies the necessary technical and organizational measures to ensure a level of security appropriate to the risk, protecting personal data against loss, unauthorized access, alteration or disclosure.

10. Links to third party sites

The website may contain links to third party websites. Termix Global is not responsible for the content, policies or privacy practices of such external sites and it is up to the user to independently review their terms and conditions.

11. Modifications to the Privacy Policy

Termix Global reserves the right to modify this Privacy Policy to adapt it to new legislation, jurisprudence or changes in the operation of the website.

The modifications will be published in this section and will be effective from the moment of their publication.

Last update: February 2025